Client Engagement Manager
What this job does:
Serves as the primary point of contact between a scientific consulting or services firm and its pharma, biotech, or research clients. Day-to-day, leads project delivery by coordinating internal analyst teams, translating complex scientific data into strategic insights, and ensuring client needs are met on time and within budget. Spends significant time managing stakeholder expectations, presenting findings, and identifying opportunities to expand client relationships.
This job is similar to these lab/research tasks:
Managing multi-investigator project timelines and deliverables, synthesizing literature and experimental data for diverse audiences, coordinating across collaborating teams
Typical starting salary range
$110k to $170k
Salary estimate represented as 25th to 75th percentile. Gathered from recent job postings, Glassdoor.com, and Salary.com
Daily task breakdown
- Client communication and relationship management (30%)
- Project management and coordination: timelines, budgets, team oversight (25%)
- Scientific and strategic analysis and insight synthesis (20%)
- Internal collaboration and team mentoring (15%)
- Business development and proposal support (10%)
Skills you'll use in this job:
Project management; scientific data synthesis and interpretation; competitive intelligence analysis; CRM and project management software; drug development and therapeutic landscape knowledge; executive-level communication; stakeholder relationship management; strategic problem-solving; team leadership; proposal writing; cross-functional collaboration; negotiation
Talk about these PhD skills in your resume and interview:
Talk about coordinating multi-investigator projects - managing shared timelines, deliverables, and communicating complex findings to diverse audiences. Talk about synthesizing literature, experimental data, and multi-source evidence into coherent narratives, and managing concurrent projects with budget tracking and team coordination.
Alternative job titles to search:
Engagement Manager (Life Sciences); Client Partner; Client Strategy Manager; Strategic Account Manager; Client Services Manager; Professional Services Manager; Project Leader (Life Sciences Consulting); Business Engagement Manager
*Note:
-Job titles are inconsistent between companies. Try various keywords.
-PhDs tend to undershoot seniority level. Target higher than you think.
