Field Application Scientist
What this job does:
Provides hands on technical support to customers using scientific instruments or reagents. Runs demos, trains users, troubleshoots workflows, and relays product feedback to internal R&D and marketing.
This job is similar to these lab/research tasks:
Demonstrate technical platforms to users; translate scientific questions into practical workflows; run proof-of-concept experiments; troubleshoot issues in real-world settings; create training materials and application notes; relay customer feedback to internal teams.
Typical starting salary range
$182k to $301k
Salary estimate represented as 25th to 75th percentile. Gathered from recent job postings, Glassdoor.com, and Salary.com
Daily task breakdown
- Customer training, demos, and post-installation scientific support (40%)
- Technical troubleshooting and application development (20%)
- Pre-sales support: presentations, trial design, proposal support (20%)
- Travel and account/relationship management (10%)
- Other: internal feedback to R&D/marketing, documentation, admin (10%)
Skills you'll use in this job:
Customer-facing training and scientific support; on-site/remote troubleshooting; application development; presentation and demo skills; pre-sales scientific partnership; time management with travel; translating technical details for varied audiences; internal feedback to R&D/marketing
Talk about these PhD skills in your resume and interview:
Talk about owning complex assays end to end, rescuing failing experiments, building robust protocols, training labmates, and presenting technical results to mixed audiences.
Alternative job titles to search:
Application Scientist; Field Applications Scientist; Technical Applications Scientist; Customer Applications Scientist; Scientific Applications Specialist; Product Support Scientist; Technical Support Scientist; Pre-Sales Applications Scientist; Applications Engineer (Life Sciences); Solutions Scientist
*Note:
-Job titles are inconsistent between companies. Try various keywords.
-PhDs tend to undershoot seniority level. Target higher than you think.
